Charta
Company policies. Instant answers.
Give employees fast and reliable access to company policies, SOPs, and regulations using an AI-powered knowledge assistant.
How much is the hotel allowance for a Manager travelling to Surabaya?
EMFrom a question to a trusted answer — in seconds.
An AI-powered knowledge assistant that turns policy documents into clear, source-backed answers your whole company can rely on.
Charta demonstration. An employee asks: "How much is the hotel allowance for a Manager travelling to Surabaya?" Charta searches the company policy library and responds: "Based on Travel Policy TRV-02, the maximum hotel allowance for Manager level in Surabaya is IDR 900,000 per night." Source: Travel Policy TRV-02, Section 4.2. The same knowledge base is shared across Employee, HR, Manager and Finance so everyone finds, understands and shares policy information consistently.
Charta
AI Company Policy Assistant
Why companies struggle with this today.
Employees can't find the right policy
HR receives the same questions repeatedly
Multiple, conflicting policy versions in circulation
Different teams interpret the same rule differently
From a question to a sourced answer.
Every response is grounded in your actual policy documents.
AI Policy Search
Ask in plain language. Get a sourced answer.
Employees ask questions the way they'd ask a colleague — Charta searches your policy library and answers in seconds.
- Natural Language Search
- Instant Response
- Source Citation
- Confidence-Ready Answers
What is the annual leave entitlement for a permanent employee?
EMDocument Knowledge
Every policy, SOP and regulation — searchable.
Charta indexes your company's actual documents, so answers always trace back to something real.
- Company Regulations
- SOP Knowledge
- Version-Aware
- Section-Level Citation
Source Library
Role-Based Knowledge
The right answer for the right person.
Access is scoped by role, so sensitive or department-specific documents stay visible only to the people who should see them.
- Role-Based Access
- Department Scoping
- Access Audit Trail
Role-Based Knowledge
Manager View
- Travel Policy TRV-02
- Budget Approval Guide
- Team Expense Policy
- Executive Compensation SOP
Staff View
- Travel Policy TRV-02
- Employee Handbook
- Budget Approval Guide
- Executive Compensation SOP
Policy Updates
When a policy changes, everyone knows.
Updated documents trigger a notification, so employees are never working from an outdated version.
- Policy Comparison
- Update Notification
- Change History
Built for measurable improvement.
Illustrative outcomes when policy knowledge is instantly accessible and sourced.
Illustrative business impact. Not presented as actual customer results.
Answers employees can trust.
Every response is grounded in your actual policy documents and shows its source.
Answers employees can trust because every answer shows its source.
Designed to work with the systems you already use.
Designed for integration with the systems you already run — connected through Arthiva's integration-ready architecture.
Where this fits in your organization.
Employee Self-Service
Staff get compliant answers instantly instead of waiting on HR.
Onboarding & Training
New hires learn company policy through natural conversation.
Compliance & HR Teams
Fewer repetitive tickets, more time for higher-value HR work.
Choose the right setup for your business.
Start with the capabilities you need today and expand as your organization grows.
Starter
For organizations that want to begin with a focused workflow or limited user group.
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- Limited Policy Documents
- AI Search
- Source Citation
- Basic Access Control
Professional
For growing organizations building out a shared policy knowledge base.
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- Larger Document Library
- Role-Based Access
- Policy Categories
- Usage Analytics
- Document Management
Business
For medium and large organizations with department-specific policy needs.
Custom Pricing
- Department-Based Knowledge
- Advanced Permissions
- Document Versioning
- Advanced Analytics
- API Integration
Enterprise
For large enterprises and multinational organizations.
Custom Pricing
- Enterprise Knowledge Base
- Multi-Entity
- SSO
- Advanced Security
- Custom AI Configuration
- Enterprise Integration
- Dedicated Support
A closer look at what's included.
| Feature | Starter | Professional | Business | Enterprise |
|---|---|---|---|---|
| Users | Up to 50 | Up to 250 | Up to 1,000 | Enterprise-Scale |
| Modules | 1 Core Module | Up to 3 Modules | Multiple Modules | Full Module Access |
| Standard Workflow | ||||
| Custom Workflow | ||||
| Approval Matrix | Basic | Multi-Level | Advanced | Complex |
| Role-Based Access | ||||
| Dashboard | Standard | Advanced | Advanced | Custom |
| Advanced Analytics | ||||
| Custom Reports | ||||
| Audit Trail | ||||
| API Integration | Basic | |||
| ERP / HRIS Integration | ||||
| SSO | Ready | |||
| Multi-Entity | ||||
| Budget Control | ||||
| Custom Business Rules | ||||
| Implementation Support | Standard | Priority | Priority | Dedicated |
| Support Level | Standard | Priority | Priority | Dedicated |
| SLA | Monitored | Custom | ||
| Custom Development |
Final pricing depends on selected modules, number of users, integrations, implementation scope, and customization requirements.
Not sure which package fits your organization?
Tell us about your process, number of users, and integration needs. We'll recommend the right setup.
Give employees answers without making them search.
See how Charta turns your policy documents into instant, trustworthy answers.